KPH – Our top 10 Unique Selling Points (USP)
Safety | Quality | Durability
1. Safety
At Kevin Parker Horseboxes, safety is not just a marketing word to add to a list; it is, in fact, the founding principle of our design philosophy. From the very inception of our company, we have prioritised safety above all else, ensuring it is the cornerstone of every horsebox we manufacture.
Our commitment to safety begins from the bare chassis and extends to the final product, with each component meticulously engineered to protect both horses and occupants.
Over the decades, we have continuously refined our safety-first approach, integrating it holistically into every aspect of our design. We select materials for their strength and durability, ensuring that every part is safe and reliable for the life of the horsebox. Attention to the smallest detail is paramount, with careful consideration given to eliminating potential hazards. This unwavering focus on safety underscores our dedication to providing the safest possible transport solutions for horses and their owners.
Also check out our Horsebox Advice article on Horsebox Safety Checks
2. Durability
Designing safety features into our horseboxes goes hand in hand with durability. Safety is not just for the warranty period; it is for the full lifespan of our horseboxes. The best materials for the job are by nature, longer lasting and typically more expensive.
As an example, wherever possible, we replace aluminium with stainless steel, adding far superior strength and durability. This is especially evident in our safety cells, horse ramps, hinges, horse gates, horse partitions, and a myriad of other stainless steel component pieces.
Furthermore, we ensure that every aspect of our horseboxes is built to withstand the rigors of regular use. Our flooring is constructed from high-quality, durable materials that can handle the weight and movement of horses. The walls and partitions are designed to be robust and resistant to damage.
Additionally, we use advanced manufacturing techniques to minimize the risk of corrosion and wear, ensuring that our horseboxes remain safe and reliable for years to come.
3. Build Quality
KPH take great pride in the finish and quality of our horseboxes. We quality inspect builds throughout the manufacturing process and on completion, each horsebox has two independent inspections from senior staff members. Finally, we take each horsebox on a road test and check for unwanted vibrations, squeaks, and other noises. To meet our exacting standards, we add many unseen processes to the build schedule that make us stand out from the crowd. Just one example is that on completion of the subframe, before the sides, floor and roof are even fitted, our dedicated paint team spray each horsebox with oil resistant paint and Waxoyl. This includes under the cab, chassis and the complete subframe.
This is just one of the reasons why we have the confidence to include a two-year warranty, and a 2 year after sales support package (ASSP), where for both year 1 and year 2, we will provide collection of your horsebox from UK address, Service (where required), MOT test, safety inspection, any warranty work, and finally return of your horsebox.
To take quality service to a whole new level we providing prompt responses to emails and phone calls, almost 24/7. Each customer is assigned a direct contact number, ensuring that any concerns or forgotten details can be quickly resolved with a simple phone call or text. In short, we offer the highest quality horseboxes with unparalleled service to our valued customers.
VBRA approved horsebox manufacturer
4. Coat-X in Horse Areas
We cannot emphasize enough how truly ground-breaking our Coat-X spray on Polyurea protective coating is. Encompassing both safety and durability, our non-slip Coat-X finish has been independently slip tested and outperforms rubber matting in both wet and dry tests (rated to British Standards 7976-2).
It has totally transformed our horse areas. Developed to replace heavy rubber matting, kick sheets, joins and vinyl padding, and being one hundred percent waterproof and impervious to cleaning chemicals, it allows us to design seam and joint free, stylish horse areas that are totally waterproof and can be power washed or steam cleaned on a daily basis. Our horse areas really do stand out from the crowd!
All Aeos and Helios horsebox models feature 32mm thick Coat-X protective padding, specifically designed to provide extra safety for customers horses. These paddings are tough and waterproof to withstand kicking and daily cleaning with detergents, outperforming and outlasting outdated vinyl options. They add an unparalleled quality finish and durability to our bespoke interiors. With Coat-X, our horse areas really stand out from the crowd by combining cutting-edge protection with a sleek, modern look.
5. Wow Factor
Our dedicated, onsite paint team is a key part of what sets our horseboxes apart, adding the “Wow Factor” with their incredible skill and attention to detail. The team transforms customers’ dreams into reality through their amazing paint work. From classic neutrals to bold and vibrant hues, the paint team handles horseboxes of all sizes in KPH’s purpose-built 22-meter spray shop and oven. Their colour and design capabilities are a favourite destination for visiting customers and you could say WE HAVE IT COVERED!
Some key aspects of KPH’s paint offerings include:
* Metallic Paint
Metallic paint contains finely ground metallic particles that create a stunning, shimmering effect and add depth and dimension. Available in a wide range of colours.
* Non-Metallic Paint
Also known as solid colours. It provides a smooth, uniform finish that is deal for horseboxes and is available in an extensive range of colours.
* Pearl Paint
Pearl paint contains microscopic mica or ceramic particles that reflect and refract light, creating a multi-dimensional effect. Offers a dramatic depth and radiance, transforming horseboxes into showstoppers. While often associated with classic shades, the possibilities are endless.
With their unparalleled skill, state-of-the-art facilities, and wide array of paint options, our paint team truly delivers the “Wow Factor”. Customers can trust that their dreams will become reality through KPH’s incredible paint work.
This is a link to our horsebox painting process – https://www.kphltd.co.uk/horsebox-spraying-painting/
6. Unique KPH Designs
One area where we shine very brightly and a major KPH USP, is our outstanding and often groundbreaking designs. Just one example is our truly beautiful Helios horsebox silhouette that flows smoothly from the luton pod into our unique curved roof system.
This unique design feature is far more than just aesthetically pleasing. It reduces wind noise and turbulence, decreases fuel consumption, and allows us to manufacture HGV Helios horseboxes with a spacious groom bed placed in the centre of the horsebox (without spoiling the roof line with an unsightly addition that disrupts the overall aesthetic and airflow).
From our meticulously crafted horse partitions to the overall shape of the horsebox, our designs seamlessly integrate myriads of handmade components to create unique, practical, and durable horseboxes.
7. Truly Bespoke Horseboxes and Crafting Your Perfect Equine Transport Solution
At KPH, we understand that compromise rarely leads to satisfaction, especially when it comes to horseboxes. Many customers who settle for off-the-shelf solutions often find themselves reselling their vehicles within a short timeframe due to unmet needs. This is why we’ve made customization our cornerstone.
One of our most distinctive features is our commitment to creating truly bespoke horseboxes.
We believe that each client deserves a vehicle that perfectly aligns with their specific requirements, and we go to great lengths to make this a reality. We dedicate ample time to consult with each client, offering our expertise on the feasibility of design ideas, safety considerations, and payload implications. This collaborative approach ensures that every aspect of the horsebox, from the dimensions of the horse area and living quarters to the size and placement of tack lockers, is tailored to the client’s exact specifications.
The result of our meticulous customization process is a horsebox that fits our clients’ needs so precisely that they tend to keep their KPH builds for many years. This longevity is a testament to the quality and personalization we offer, setting us apart in the industry and ensuring lasting customer satisfaction.
8. Revolutionising Horse Transportation with Cutting-Edge Innovations for Safer Horseboxes
Our commitment to horse safety through innovation is one of our founding principles. We firmly believe that standing still is not an option. We don’t blindly follow what has gone before, but rather strive to push the boundaries of what is possible in the horsebox industry. To this end, innovation has always been at the heart of our mission, driving us forward to revolutionise the horsebox industry.
Our unwavering commitment to safety, quality, and durability has led us down a path of continuous improvement, ensuring that our customers and their horses can travel safely with confidence.
We are proud to be at the forefront of the horsebox community, leading the charge towards a safer future. Our innovative designs are not mere afterthoughts, but rather the result of meticulous research, development, and testing. Every one of our innovations is carefully crafted to provide tangible benefits to our customers and their beloved equine companions.
One shining example of our innovative spirit is our stainless-steel horse partitions. Designed to be vibration and rattle-free, these partitions offer unparalleled strength and durability. They are engineered with additional reinforcement, thicker paddings, and a fastening mechanism to withstand accident scenarios, providing an extra layer of protection for customers horses.
Our commitment to innovation doesn’t stop there and we continually strive to make horse transport safer, more comfortable, and more efficient. Customers can take solace in the fact that our team of experts is constantly working behind the scenes, testing, and refining designs. Rest assured, these innovations will only be implemented if they meet our stringent criteria for safety, ease of use, strength, and durability.
At KPH, we believe that innovation is not just a buzzword, but a way of life, and as we continue this path of innovation in the horsebox industry, we’re proud to have our family of customers by our side in our relentless pursuit of excellence. Together, we’re shaping a safer, more advanced future for horse transport, where our products consistently surpass expectations.
9. Customer Care at The Heart of KPH Horseboxes
At KPH, we understand that exceptional customer care is the foundation of a successful business. Our commitment to providing outstanding service is reflected in every aspect of our operations, from the initial consultation to the delivery of a customer’s bespoke horsebox and beyond.
Our KPH team, led by Kevin, Janet, and Russell take pride in building strong relationships with each customer. We listen to your needs, understand your requirements, and work closely with you to create a horsebox that meets your unique needs.
We recognize that emergencies can arise at any time. That’s why we offer 24-hour customer care, ensuring that you have access to assistance whenever you need it. We are confident in the quality of our horseboxes and back this up with a comprehensive two-year warranty. This warranty includes a three-month warranty on the chassis, providing you with added peace of mind.
The majority of our new business comes from customer referrals, a testament to the trust and satisfaction our customers have in our products and services. We believe in keeping our customers informed throughout the entire process. From the initial design to the final delivery, we maintain open and transparent communication to ensure that you are always up-to-date on the progress of your horsebox.
We invite you to visit our UK workshop, where you can see first-hand the craftsmanship and attention to detail that goes into every KPH horsebox. This allows you to experience the quality and care that we put into each build.
At KPH Horseboxes, we are committed to delivering exceptional customer care that complements our high-quality, bespoke horseboxes. Our goal is to build long-lasting relationships with our customers, founded on trust, quality, and a passion for providing exceptional horseboxes complemented by exceptional, lifelong support.
10. Payload – Unique Selling Points for KPH and Top Priority for Horsebox Buyers
KPH’s expertise and open dialogue regarding payload has been a unique selling point for decades. To help customers we introduced the first weight certificates for horseboxes and posted our payloads.
In more recent times, stricter legislations have propelled this aspect into the spotlight, making it an essential factor for customers to prioritise when contemplating the acquisition of new or used horseboxes. Unlike buying a car, where weight is never mentioned, payload is an integral aspect of horsebox ownership. For many customers, staying safe and legal, means learning a whole new subject.
Unfortunately, much of the industry shows an unwillingness to openly discuss payload specifications. In many cases, talking about payload capabilities would lead to lost sales! As a result, payload information is still an opaque topic, often shrouded in mystery, avoided, or quickly glossed over.
For customers doing their due diligence, there is little factual data available and for this reason, and to be transparent as possible for customers, we have written this article to help break down the acronyms and jargon and explain horsebox payloads in a straightforward way – https://www.kphltd.co.uk/horsebox-payloads/
By openly providing payload information in a clear way, KPH builds trust, enabling informed decisions that leads to better customer satisfaction.
It was challenging to distil our unique selling points down to just 10, but this demonstrates our commitment to innovation and design. Rather than blindly following industry trends, we lead through the creation of bespoke, high-quality horseboxes built to last.
